Privacy Policy
(Last updated on 20 June 2022)

Introduction
How We Use Your Personal Data
Sharing Your Personal Data
International Transfers
Data Retention & Deletion
Your Rights
Cookies
Contact Us
Policy Updates

1. Introduction

At Streamsolution AS (including Streamsolution Tech UK Ltd), we respect your privacy and are committed to protecting your personal data.

This policy explains how we handle personal data as a “Data Controller,” meaning we determine how and why your information is used. “You” or “Data Subject” refers to any individual whose personal data we process.

2. How We Use Your Personal Data

We may collect and process several types of personal data depending on how you interact with us:

2.1 Categories of Data We May Process

Usage Data: Includes your IP address, location, browser, operating system, pages visited, and how often you use our website. We collect this through tools like Google Analytics to improve our services.

Legal basis: Legitimate interest.
Account Data: Your name and email address, provided by you or your employer to help deliver our services and manage communication.

Legal basis: Performance of a contract.
Service Data: Name, email, and phone number provided when using our services.

Legal basis: Performance of a contract.
Enquiry Data: Information from any enquiry you submit to us.

Legal basis: Your consent (which you can withdraw anytime).
Notification Data: Email and preferences if you sign up for newsletters or alerts.

Legal basis: Your consent (withdrawable at any time).
Correspondence Data: Communications you send us, including content and metadata from contact forms.

Legal basis: Legitimate interest in managing customer service and records.
Public Data: Information (e.g. name and job title) available on public social media profiles for business outreach.

Legal basis: Legitimate interest.
Legal Claims Data: Data used for defending or pursuing legal claims.

Legal basis: Legitimate interest.
Professional Use Data: Information needed for risk management, insurance, or professional advice.

Legal basis: Legitimate interest.

We may also process your data to comply with legal obligations or to protect someone’s vital interests.

Please do not share others’ personal data with us unless asked to.

3. Sharing Your Personal Data

We may share your data with:

Companies within our corporate group (subsidiaries or affiliates)
Our insurers and legal/professional advisors
Government or legal authorities where legally required
Courts or regulators for legal claims or proceedings

4. International Transfers

We may transfer your data outside the EEA:

Some of our services are provided by teams based in Macedonia. Data transfers are protected by our contractual agreements.
If you publish anything on our site or services, it may be visible worldwide.
Our site links to third-party websites. This policy does not apply to them. Please review their privacy policies separately.

5. Retaining and Deleting Personal Data

We retain personal data only as long as necessary for the purposes described in this policy. We may keep it longer where required by law or to protect vital interests.

6. Cookies

We use cookies to improve your experience. By using our site, you agree to our Cookie Policy.

7. Your Rights

You have rights under data protection laws, including:

To be informed: This policy gives you the details.
To access: You can request a copy of your personal data.
To correct: You can request that we correct or complete your data.
To delete: You can ask us to delete your data when it’s no longer needed or was collected unlawfully.
To restrict processing: You can limit how we use your data in certain cases.
To object: You can object to processing based on our legitimate interests or direct marketing.
To data portability: You can ask us to provide your data in a structured, machine-readable format.
To avoid automated decisions: We do not use profiling or automated decisions.
To complain: You can file a complaint with your local data protection authority.
To withdraw consent: You can withdraw consent at any time.

To exercise any of these rights, contact us using the details below.

8. Contact Us

For any questions about this policy or your data rights, you can reach us by:

Email: post@streamsolution.no
Phone: +47 412 80 745
Mail: Our registered office address (available on request)

9. Updates to This Policy

We may update this Privacy Policy occasionally. Check this page regularly to stay informed. If we make major changes, we’ll notify you via email.

Third-Party Processors

We sometimes use trusted partners to handle data on our behalf. These include digital marketing agencies like:

Prospect Global Ltd (Sopro) – UK Company Reg. 09648733

Sopro is registered with the ICO (ZA346877).

Their privacy policy: https://sopro.io

Email: dpo@sopro.io

Privacy Policy (Last updated on 20 June 2022)

Contents